Communication Skills

Program Overview

In a modern corporate scenario where the communication is the key to business, it becomes utmost importance to have effective communication with the internal as well as external customers so as to cut costs, save important time and push up the bottom line. The program enables the participants to develop communication skills to communicate their point clearly and quickly with effective persuasion and assertiveness. It also helps the participants develop listening and conversation skills. The program is made highly interactive with the use of stories , video clips, games and roleplays.

Program Purpose

• Increases effectiveness of existing communication skills
• Increases the productivity of the organization
• Helps in enhancing internal and external customer service performance
• Helps in enhancing the interpersonal communication through effective communication
• Helps in retaining the employees by clear, effective and transparent communication

Communication Skills Workshop Outline