Managerial and Supervisory

Program Overview

Managing and guiding a workforce asks for all the three skills put together – Technical, People and Strategic skills. Newly promoted managers specially needs this training programme to prepare for their job and the existing managers to sharpen their skills and learn from the experiences. This program enables the managers and supervisors to gain an insight on their goals and learn competencies to function efficiently with the team.

Program Purpose

Managerial and Supervisory Skills Training Outline

Skills for the new managers

  • Adapting to change
  • Knowing the work and workforce

Managing technical and professional people

  • Speaking their language

Performance appraisal

  • Effective dialogue
  • Determining the skill and will
  • Focus on productivity and growth

Delegation

  • Succinct communication of key tasks within time frames
  • Effective delegation

Motivation

  • Boosting employee morale, showing confidence in the subordinates, clear result oriented goal setting, rewards

Coaching

  • Coaching- Preparation, Enabling, Motivation, Feedback, Hurdles, Followup

Interviewing skills for the recruitment

  • Structuring the interview- Methodology, key areas to cover
  • Interview management we two or more interviewers
  • How to close the interview
  • Managing bias in the interview
  • Upgrading interview skills

Performance feedback

  • Constructive feedback

Training Methodology

  • Presentation
  • Games
  • Roleplays
  • Video clips
  • Story Telling
  • Group Discussions
  • Assessment
  • Personal Feedback
  • Action Plan

Who Should Attend

  • Managers
  • Professionals
  • Team Leaders
  • Supervisors