Interpersonal and Team Skills
Program Overview
In any organisation, success is contributed by a team rather than a singular person. Successful teamwork is one of the important factor to increase productivity. Our training programme enables the manager to have a clear vision and gain competency to build an efficient team with individuals having different skills-set and personalities. It also endeavours to teach effective team management through minimizing conflict and achieving the team goals
Program Purpose
- Interpersonal effectiveness
- Creative disruption- challenge and motivate the team members
- Minimize conflict
- Meet the team goals/company goals
Interpersonal and Team Skills Training Outline
Our Interpersonal and Team Skills Training Programme lays emphasis on the following key points
Interpersonal communication
- Listening
- Structuring communication
- Dealing with difficult communication
- Giving and receiving feedback
Assertiveness
- Benefits to the organisation
- Art of saying no
- Persuasion
- Transaction Analysis
Problem Solving
- Brainstorming
- Thinking ‘out of the box’
- SWOT analysis
- Decision making tools
Team skills
- Understanding the team dynamics
- Team communication
- Team motivation
Team building Negotiation
- Types of negotiation
- Stages of negotiation
- Skills of negotiation
Conflict resolution
- Listening
- Creating a win-win approach
- Managing emotions
Confrontation
- Hearing out the opposite viewpoint
- With the ideas and not values
- Positive attitude
Training Methodology
- Presentation
- Games
- Roleplays
- Video clips
- Story Telling
- Story Telling
- Group Discussions
- Assessment
- Personal Feedback
- Action Plan
Who Should Attend
- Students
- Managers
- Professionals
- Team Leaders
- Supervisors