Interpersonal and Team Skills

Program Overview

In any organisation, success is contributed by a team rather than a singular person. Successful teamwork is one of the important factor to increase productivity. Our training programme enables the manager to have a clear vision and gain competency to build an efficient team with individuals having different skills-set and personalities. It also endeavours to teach effective team management through minimizing conflict and achieving the team goals

Program Purpose

Interpersonal and Team Skills Training Outline

Our Interpersonal and Team Skills Training Programme lays emphasis on the following key points

Interpersonal communication

  • Listening
  • Structuring communication
  • Dealing with difficult communication
  • Giving and receiving feedback


  • Benefits to the organisation
  • Art of saying no
  • Persuasion
  • Transaction Analysis

Problem Solving

  • Brainstorming
  • Thinking ‘out of the box’
  • SWOT analysis
  • Decision making tools

Team skills

  • Understanding the team dynamics
  • Team communication
  • Team motivation

Team building   Negotiation

  • Types of negotiation
  • Stages of negotiation
  • Skills of negotiation

Conflict resolution

  • Listening
  • Creating a win-win approach
  • Managing emotions


  • Hearing out the opposite viewpoint
  • With the ideas and not values
  • Positive attitude

Training Methodology

  • Presentation
  • Games
  • Roleplays
  • Video clips
  • Story Telling
  • Story Telling
  • Group Discussions
  • Assessment
  • Personal Feedback
  • Action Plan

Who Should Attend

  • Students
  • Managers
  • Professionals
  • Team Leaders
  • Supervisors